What our clients are saying about us. . .

Goodwin Property Management - Delivering Excellence

 









 
 

 

CONGRATULATIONS TO MARTA OKULARCZYK, following is an excerpt from a recent email sent by one of our landlords:

"This is just to say that I have received outstanding service from Marta Okularczyk over the past few months since she became Property Manager for my two apartments.  She has dealt both with an 'inherited' difficult situation, and with the tenant, with both tact and efficiency, and I was very impressed when I met her, face to face, yesterday for the first time. Marta's communication skills are excellent and she is quick to answer questions, find information for me, and organise whatever is required. She has apparently managed to keep good relations with the tenant despite having to eventually evict him last week via the Rentals Tribunal. (However only time will tell whether we can eventually recover what is in arrears!) Sincerely, Hilary"
(Jun 2010)

CONGRATULATIONS TO KATE MACGIBBON, following is an excerpt from a recent email sent by one of our tenants:

"Hi ... I want to mention that Kate McGibbon is an outstanding property manager, she listens to the tenants and takes time for them when there is a problem, She gets 10 out of 10 from me and I surely want to recommend her for her high standards of service.  Sincerely Paul"
(Jun 2010)

CONGRATULATIONS TO ERIN KIELO, following is an excerpt from a recent email sent by one of our landlords:

"I am just writing to say the service provided by Erin Kielo was superb.  Her professionalism is to be commended, I was pleased with her how often she would update me on the property and potential tenants.  I am quite busy and would often have to turn off my phone during classes, Erin was quite understanding and would always make an effort to use other means of communication to get in touch with me. 
She explained the management aspects of Goodwin and gave us good advice on options that would benefit us.  The frustration we experienced with the length of time we waited on tenants was handled quite appropriately by Erin and she was always quite open to our opinion and decisions.  I'd like to just thank Erin for being a wonderful agent and being empathetic to our situation.
She is a reliable and easy-going person and did a fantastic job finding tenants for our rental property!
Thank you, Kind Regards, MaryAnne"
(Apr 2010)

CONGRATULATIONS TO JUDY RAINFORD, following is an excerpt from a recent email sent by one of our landlords:

"Hi Judy, As you know I've just sold my property.  I'd just like to thank you very much for being such a great property manager.  You kept me well informed, dealt with difficult tenants, and kept trades people honest on my behalf.  I know this must have been a challenging property to manage.  I will certainly recommend you and Ray White if I'm ever presented with the opportunity... Best regards, Andy"
(Apr 2010)

CONGRATULATIONS TO SIMON KELLY, following is an excerpt from a recent email sent by one of our landlords:

"Simon has been outstanding ... Simon's service has been amazing.  I am currently trying to rent my property and there have been unforseen hiccups that bamboozled me, and he has patiently shown me good direction to get these hiccups sorted.  I will certainly be telling all who will listen what great service I have received!!  Kind Regards, Richard."
(Mar 2010)

 

CONGRATULATIONS TO JUDY RAINFORD, following is an excerpt from a recent email sent by one of our landlords:

"I just wanted to say that Julia & I are so thankful for all you have done, and continue to do, whilst we have had the properties.  Kind Regards, Craig."
(Mar 2010)

CONGRATULATIONS TO PHILIP SOMERVILLE, following is an excerpt from a recent email sent by one of our landlords:

"Thanks so much for the quick response and the good news.  It's great to know that everything is taken care of ... Cheers, Angela."
(Feb 2010)

CONGRATULATIONS TO BOBETTE HICKS, following is an excerpt from a prospective tenant:

"Hi Bobette ... you are the most professional person I have dealt with and am grateful for all your efforts.  Sincerely Jade."
(Feb 2010)

CONGRATULATIONS TO MARTA OKULARCZYK, following is an excerpt from a recent email sent by one of our landlords:

"Hi Marta - thanks so much for all your hard work!  If you ever need a reference or anything about your work in terms of feedback, please don't hesitate to get in touch.  Thanks again and happy new year.  Cheers Melita"
(Jan 2010)

CONGRATULATIONS TO BOBETTE HICKS, following is an excerpt from a recent letter sent by one of our landlords:

"Bobbette, we would like to thank you for your outstanding service that you have committed to us over the past 21 months.  This was our first time to take a new step in renting our home.  Since day one, you have provided a professional, smooth service that has given us confidence and ease during this time.  We would certainly be referring you to anyone who is looking for a friendly, professional and efficient property manager..."
(Jan 2010)

CONGRATULATIONS TO KATE MACGIBBON, following excerpts from two landlords:

"...Thank you for all your help Kate.  We greatly appreciate your high standard and efficiency!!!! Regards Brian & Angela"
(Dec 2009)
"...If you are interested in staff performance you should know that Kate's service is exceptional.  Kate always answers emails in a friendly and timely manner.  She is the reason why I score Ray White with a "10".  Cheers Nikola"
(Dec 2009)

CONGRATULATIONS AGAIN TO AARON TOMLIN, following excerpt from a landlord's email:

"...I think you're great Aaron.  I would definately recommend you to others.  Kind Regards, Danny..."
(Nov 2009)

CONGRATULATIONS TO AARON TOMLIN, following excerpt from a tenant's email:

"Thanks Aaron for sorting out arrangements for the lighting.  It really is much appreciated especially as I'm often home alone.  It's good security for when I get home late at night!  Cheers Meagan - a really happy tenant :))))"
(Nov 2009)

CONGRATULATIONS AGAIN TO BOBETTE HICKS, following excerpt from a landlord's email:

"We would like to thank you and the team at Goodwin Property for the work you have undertaken on our behalf.  We have been very satisfied with the management service you provided and would be happy to use Goodwin Property Management again in the future. Kind regards Jill & Ian"
(Oct 2009)

CONGRATULATIONS TO BOBETTE HICKS, following is an except from a recent email sent by one of our tenants:

 "Just a quick note to thank you so much for everything you have done for us while we were tenants in Glendene.  We found you so easy to deal with & very approachable making our stay very pleasant while under your management of the property.  It has been unfortunate that we have had to move due to our daughter starting school & us needing to get in zone, but other than that we certainly would not be moving & would have been more than happy to continue in the property under your management.  Again thank you so much for everything & all the best.  Sincerely, Tracy"
(Oct 2009)

 

 

CONGRATULATIONS ARE EXTENDED TO MARTA OKULARCZYK, our most recent joiner to Goodwin Property Management; and, already receiving unsolicited testimonials of delivering excellence in service ... 

"... really appreciate all your help Marta, you've been the most helpful property manager we have come across so far!! Thanks heaps. Estelle and Gibby"
(Sept 2009)

CONGRATULATIONS JUDY RAINFORD, following is an excerpt from a recent email sent by one of our landlords:

"I would take this opportunity to thank you for the outstanding services that you have rendered to me in managing this rental property for me over the past twelve years I and would not hesitate to recommend you to any prospective customers.  Sincerely, Bev."
(Sept 2009)

WELL DONE MT ALBERT TEAM, following is an excerpt from a recent email sent by one of our new tenants:

"Thank you to yourself (Kate), Marta, the nice reception lady (Denise) and the Ray White Mt Albert property management team for making our transition to this new place a seamless, straightforward and pleasant experience."
(Aug 2009)