10 reasons why you need us . . .

1. Professionalism

Penny wise and pound foolish, an old saying with relevance to property management. When considering the future of your property that is worth many tens of thousands of dollars is it not worthwhile investing a little more to ensure that the property is managed by a professional.

2. Market Knowledge

Dealing with the residential rental market on a daily basis ensures that we are up to date with the current market. We are aware of the supply and demand across all price ranges and are therefore able to ensure that your are receiving the best possible rent in today's marketplace. This knowledge is also invaluable when the time comes to look for a new tenant. Ensuring the property is correctly priced and marketed ensures the property will be let in the shortest possible time.

3. Legal Knowledge

With the various statutes that impact on residential property management it is important that you or your representative is fully conversant with the law as it affects your property and tenants. In addition to the main piece of legislation the Residential Tenancies Act 1986 you also need to be aware of the following pieces of legislation. Real Estate Agents Act 1976, Privacy Act 1993, Fair Trading Act 1986, Human Rights Act 1993, Occupiers Liability Act 1962, Matrimonial Property Act 1976, Building Act 2004, Companies Act 1993. In addition you also need to be conversant with the local bylaws and regulations.

4. Market Exposure

When looking for a new tenant we are able to draw from a larger pool of tenants than a landlord acting privately can. Due to our physical location and market activity prospective tenants are aware that we have properties to let and we therefore have more people enquiring about our properties. In addition tenants that enquire about one property that they find unsuitable can be redirected to other properties we have available. Having a larger selection of tenants allows us to be more selective in whom we place into a property.

5. Credit Checking - TICA

As we are regularly placing tenants into properties we have established credit-checking procedures. Some, such as debt collection agencies and references can be checked by private individuals however we also as property managers have access to a specialised credit checking service known as TICA. This service has a comprehensive database of tenants that have left owing money or having caused damage to a point where we would be unwilling to accept these people as tenants.

6. Corporate Resources

As part of a large multi national organisation we are able to draw on the expertise that an organisation of this size has to offer. Such expertise as is in the area of legal advice, regular training, specialised property management conferences and the dissemination of ideas from other parts of the group.

7. Trades Persons

Selecting a trades person to carry out repairs on a timely basis that is both of a quality and cost that is acceptable is a process we have been through and regularly review. This ensures that when any work is required that you have the confidence in knowing the work will be done quickly, correctly and at a favourable cost. The volume of work that we process also allows us to achieve a pricing structure that would otherwise be difficult to achieve.

8. Computer Systems

We operate modern computer systems to process and control our property management portfolio. This allows us to carry out tasks such as:

• Monitor arrears and quickly move to address potential problems.
• Schedule forthcoming inspections.
• Review current rents with a view to maximising the landlords return.
• Produce clear monthly and annual statements for the property owner.

Of particular value are the financial and electronic diary data that is held on file for up to 5 years that can be produced to clearly show the history of a tenant and property.

9. No Interruptions

Forget those late night and early morning calls from tenants with problems or the arranging of family or friends as alternative contacts while you are on holiday. As management professionals we are available 24 hours and have trades persons that we can call out when necessary.

10. Neutral Party

When problems arise with the property emotion can sometimes cloud the decision making process inhibiting a quick resolution of problems. As an independent manager we can advise you on your rights and obligations and the best way to resolve issues.